[Resolved]  Tata Sky — complaint against tata sky today

Address:Panipat, Haryana, 132103

I have been using tatasky services since last 2 years. And i am facing connection issues since last week. I have called tatasky customer care couple of times and followed the instructions for manual settings but was of no use. When i am asking for a technician visit, they are asking me to pay rs.150. Why should i pay for something which tatasky is responsible. I am paying my monthly charges already and tatasky is not able to provide the proper service still they are charging from their customer. This is not done.
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Aug 11, 2019
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jul 07, 2019
Tata Sky Customer Care's response
Hi, we've refreshed the signal. Please turn off the set-top box for a few minutes. Turn it on and check if the problem persists.
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