Tata Sky — Complaint regarding damage of set top box

Address:

110095

My subscriber I'd is [protected], and my hd recording set top box is damaged and I want it to be repaired and your service engineer come and enforce me to use a repaired set top box although I want my set. Top box to be repaired instead of another repaired box and I have make complaint for this issue several times but no action has been taken.My complaint no.is :PEKU3RN
Kindly look into the matter.