[Resolved]  Tata Sky — connection issue and worst customer services

Address:

New Delhi, Delhi, 110096

Subscription ID : [protected]
Worst services ever, they just know to charge even if the services are hampered from there end. After 3 years i am not able to view any channels to which when the technician visited, he told us that a new tata sky connection has been installed just in front of our dish due to which interference is there and hence we cannot view the channels. Now the funny part is that they are asking us to move our connection and pay extra 300 for relocation. I mean why should we be liable for this cost? My connection was working fine until tata sky technician installed a new connection in front o[censored]s, isn't it there responsibility to ensure no hindrance in existing connections? After having a 30 min call with then they told us that they will be sending one new technician to confirm whether the issue is due to the other dish or not at 9 am next day but later they changed it to 6 pm and now they are saying that there technician is not available. The customer support is so unprofessional that i cannot describe, they are so rude and are not even ready to understand the pain of customer, they just know how to EARN extra bucks even if they have to charge wrong. There is no one ready to listen. This is the worst service i have ever expected from such a reputed company. Its good that i had known the true colors soon as just a few day back i had asked them for multi connection. I will highly recommend all to not take Tata sky, rather go for Airtel or Dish Tv, they are far better. I will ensure all my known ones to never use this ### service.