[Resolved] Tata Sky — Customer representative fraud

Shashank Shekhar Rathor

Address:	Gondia, Maharashtra
Website:	www. tatasky. in

Consumer I'd. Tata Sky ID [protected]
Next Recharge Date 20-Dec

Sir on 5 Dec I had attended a call from your customer representative he informed me about ending o[censored]ltra pack so I told him to start dhamaal mix pack on my account. After sometime I had recharged my account with rs. 285. But now I am getting messages that my pack is ultra pack and it ending on 20 Dec. So kindly take necessary action and extend my pack validity according to dhamaal mix.

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Jan 23, 2017

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2016

Tata Sky Customer Care's response Hi, we see that Dhamaal Mix Monthly Pack has already been activated on your account. Your due date is on 5 January, 2017, you can always check your account details at www.mytatasky.com. Please let us know if you need any further assistance.