[Resolved]  Tata Sky — deactivation of secondary connection

I need to deactivate my secondary connection. Their website is designed in a very very un-unfriendly manner so a user cannot cancel anything easily.

user id: [protected]

I need to cancel secondary connection no: 2217
also there is no phone number where one can speak to an operator.Also they accepted a payment made by mistake into a deactivated account.Then refused to refund the money. This needed many many calls to their accounts dept to resolve. Kindly help me cancel the 2ndary connection.