Tata Sky — Defect in Transmission

ogap

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400070
Website:	tatasky

My Tatasky ID.[protected]. on my sons name Darren Pereira. The Transmission of my T.V went off since Nov.6th. and till date had not been rectified even after making numerous calls. The technicians paid many visits but could not rectify it.finally one Mr Sandeep Parab inspected the site and found out that there was no dish on my building terrace.we were sharing the transmission from another dish located on another building in our society. He promised to install a dish on my terrace with a couple of days, iam waiting for the same. Being Senior citizens me and my wife have lost 22 days without enjoying the T.V program's for which we have paid till Jan 2016. I demand that we be compensated for the same or else the date of recharge extended for 22days which we have lost. If you are unable to do the same then we will be forced to discontinue with Tatasky and shift to Videocon. We will also advise the other members of our big society to do the same. We are awaiting your reply. Regards Oswald Pereira,

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Comments

Lalit Powar

from Bengaluru, Karnataka

I too had earlier shared my subscriber id in this complaint forum and Tata Sky's support team did get in touch with me. I am sure they will try getting in touch with you too. Alternatively, you can try writing to them at [protected]@tatasky.com or call their helpline number at [protected]. The best part is it is available 24X7. I am sure they will look into the signal issue you are facing and resolve your issue immediately. Also, they will compensate for the days you were unable to view television.