Tata Sky — Double charge for delivering us broken remote

Address:New Delhi, Delhi, 110019
Website:www.tatasky.com/wps/portal/TataSky/help

Our remote was broken, we asked for exchange Tata sky has delivered us a broken remote, when we asked to exchange again then they said they will charge twice the amount its means = 2 times(remote deliver twice so two times cost added even broken remote they had deliver that also charge they have added) + 2 times person visit. It is highly annoying and disappointing matter, how the service is causing hamper to us. Even no one from them even tried to resolve the matter.
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