Tata Sky — Dth - delayed, no response from customer support

Address:	Bangalore, Karnataka, 560077
Website:	dthbangalore.co.in

Hi, i have requested for new dth new connection on 12 may 2016 morning at 10:00am and i have received an sms saying technician will be visiting for installation between 11:15 am to 12:45 pm, but unfortunately nobody turned up, and i called again at 4:00pm for the inquiry on number [protected] tata sky customer support, and they told that it will done within an hour but no technicain, today 13 may 2016 i called several times from morning none of the cusomer support persons able to give the eta to fix the issue, they are keep on telling that give me 1 hour, 2 hour etc but the result is nill, and they arenot able to provide the proper info and they purposely disconnecting the call after putting on hold. I have not received any call from technician either recived the product and they are saying they will 600 rs for the cancellation, its not mentioned any where on the tata sky official site, please take an serious action on them.

Thanks,
Siddarth