[Resolved] Tata Sky — DTH services.....deficiency in services and customers harassment

madwa

from Noida, Uttar Pradesh

Address:	New Delhi, Delhi, 110092
Website:	www.tatasky.com

Tatasky services were not available and a complaint was lodged on 03.07.2017 on tatasky helpline. So far it is not resolved. Customer care executive called at least twice a day assuring of sending technician and resolving problem of replacing setuo box but all proved a misguiding strategy to frustrate and harass the customer. Customers are kept waiting for arrival of technician. Not only that service provider charge for all days when services were not available. This is arbitraryness on part pf Tatasky. There should be some mechanism to address all these issues as tatasky is not genuine issue resolver.

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Aug 16, 2017

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Jul 11, 2017

Updated by madwa Complete redressal to problems is not yet done.
Received an email from you saying that"You should receive a reply from company reprrsentative within several days". This is beyond comprehension. Several days mean company may take weeks together to reply and months together to address to problem.

Verified Support

Jul 11, 2017

Tata Sky Customer Care's response Hi, allow us to help you! Please share your RMN/Subscriber ID for further assistance.