[Resolved] Tata Sky — fraud payment of set top box | |||
An agent named mahendra came from tata sky to fix the set-top box and informed that it needs to be changed. He told that the price is 1450 for the new one. We paid him that amount, he changed the device and went. After some time, our connection was discontinued. After checking with tata sky agency they informed that they have not received the payment of device so they deducted the amount from my recharge of 500 because that agent mahendra didn't submit the money to the agency. They also informed that the new device only costs 400. I mean what sort of "customer service is this"? Was this information helpful? | |||
Aug 30, 2019 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Jul 26, 2019 Tata Sky Customer Care's response Hi, we are here to assist you. We have raised a service request. Rest assured, you will hear from us soon.
Verified Support Jul 28, 2019 Tata Sky Customer Care's response We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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