[Resolved] Tata Sky — fraudulent usage of funds

kassh

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 401208

Every month i have made arrangements in my saving account to auto debit my account and pay the monthly subscription in my tata sky dth account number [protected].
In spite of my account being debited on 10th of every month as per the cycle, my tata sky is deactivated post payment (May be in 2 days from payment).
This is happening every month (The payment of ₹ 683 debited from my account on 11th june 2018 my account does not reflect the balance as on 16th june 2018.
I had to make additional payment of ₹ 50 to restart my account.
At the customer care the call goes on hold for 25 minutes and is disconnected.

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Jul 19, 2018

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jun 18, 2018

Tata Sky Customer Care's response Hi, that's not how it should have been. We have raised a service request to address your concern and you'll hear from us at the earliest.