[Resolved]  Tata Sky — fwd: gently reminder 1 without any complete information call has disconnected #very poor services #[protected]

Address:122016

Fwd: gently reminder 1 without any complete information call has disconnected #very poor services #[protected]

Sanjoy khatua
6:50 pm (1 hour ago)
To jspna-moib, mljoffice, trai, ceo, tdsat, help, contact, nodalofficer, mosib, diradmn-moib, harcharan. Kaur, bcc: secy. Inb, bcc: ibf, bcc: nba, bcc: authority

Dear broadcast team,

Please check below mention trail mail which was i had sent to tata sky team. After seven days over till now, they did not take responsibility for that why i don't know???
Also, the supervisor, tl and manager are not available on the floor. Everyone has busy with his work. They are totally aware of customer satisfaction.

Today i had a talked with tata sky customer executive mr. Nayan, aftab, pritam but while information is given call has been disconnected his end. What the hell???

Kindly audit this call from the external quality team and look into the matter and take action immediately. Please let me know.

Sr no:-1avxs4ku, 1avze1pt

Regard’s
Sanjoy khatua

[protected]
[protected]

— forwarded message —
From: sanjoy khatua
Date: sat, jan 26, 2019 at 5:10 pm
Subject: without any complete information call has disconnected #very poor services #[protected]
To: soumi banerjee,,,,
Cc: irene dcunha,,,

Dear tata sky team,
This is informed to you that i want to put a complaint about regarding my tata sky id - [protected]. Today i had a call tata sky customer care form my registered number +[protected] talked with one of your lady executive miss. Parinita due to call has disconnected without complete information why i don't know???

@trai

It a totally miss managed service tata sky is giving services also totally unsatisfied with the service. I should say these organizations are charging money in regular basis for not giving any facility, they are not cooperative. They talk big during the sales and once the goods sold, they pay no need to customers problems. The charges for every damn thing and they are cheating the employees, organizations because they don't think about the customer and they are only worried about their quarterly profit.

Such is the pathetic situation

Hence, i request u to that actually i've put a complaint about tata sky bad service nothing more else totally worst service.

Please help out me how to gets this retaliation to offer urgently or i'm requesting to all team that please provide any solution for the same issued and escalated this matter to concern department and take action immediately also give my docket number and call back my number accordingly for the customer service experience nothing more else.

Regard’s
Sanjoy khatua

[protected]
[protected]
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Mar 15, 2019
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Feb 05, 2019
Tata Sky Customer Care's response
H! We understand your concern and raised a service request.We are working towards fixing it at the earliest.
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