Tata Sky — Harassment by Tata Sky

Address:

Ghaziabad, Uttar Pradesh

I am not getting Tata sky DTH services (due to no signal in my TV) from 30 May 2014. I have made advance payment for service. I have already made payment for set top box. Customer care Tata Sky have said your current set top box is MPEG2 box, they request you to upgrade it to MPEG 4 set top box and. For upgradation the customer need to pay. I had bought the set top box from Tata Sky around 6 months ago. They are asking for arbitrary and unjustified charges ( minimum Rs 500). I will not pay any charge for Set top upgrdation box as it is company’s fault and not mine. I had requested Tata Sky customer care to provide details of Grievance Redressal cell. But. they are not providing any details. Sanjeev Kumar Subscription ID[protected] Mobile no [protected]