[Resolved]  Tata Sky — hbo channel is part of the package but doesnt show on the set top box

Address:411060

The package subscribed in my tata sky a/c no. [protected] shows hbo part of the package; however, the same is not showing on the set top box. Even if i try to add the channel manually while recharging, it is giving an error of duplicate channel. This issue has been raised with tatasky customer support multiple times and they are unable to resolve and having saying that buy the channel separately, which is also not working.
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Apr 18, 2020
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Mar 11, 2020
Tata Sky Customer Care's response
Hi, we understand your concern. We have raised a service request. Rest assured, you will hear from us soon.
Verified Support
Mar 17, 2020
Tata Sky Customer Care's response
We were unable to get in touch with you. Do share an alternate number so that we can contact you at the earliest.
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My name is Adil majeed khan. I
I have buy a tata sky set top box few days left . A service person has adjusted tata sky set top box in my residence I want to buy ownership in set top box Subscriber id[protected].plz set name Adil majeed khan
Tata Sky Customer Care's response, Mar 19, 2020
Verified Support
We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
Please rectify the wrong card issue, payment already made earlier.

Tata Sky Customer Care's response, Mar 16, 2020
Verified Support
Hi! We understand your concern. We're looking into it right now. We will get back to you soon with a solution.
Tata Sky Customer Care's response, Mar 18, 2020
Verified Support
Hi! We hope that your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
Tara sky dish shows wrong card and occurring pairing problems. We are not recharge our dish from long time. When I'm recharge it today it shows wrong card and I'm clean a card with dry clothes but problem is not solved please done something for my tata ssky dish.
Tata Sky Customer Care's response, Mar 16, 2020
Verified Support
Hi, we would be glad to help you. Requesting you to share your RMN/Sub ID for further assistance.

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