[Resolved]  Tata Sky — HD recharge done with Annual subscription

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www. Tata sky.com

Hi,
I had opted annual subscription in the month of February at the rate of 4921 . This was include the annual subscription of dhammal mix for 12 months(11months +1 month free offer).
with this I had been offered HD annual subscription with a discount of 1000 rs.
therefore I paid rs 4921.

On 5th July 2017, they disconnected my HD services. When I contacted to customer care helpline, They informed me that my HD subscription was going on monthly basis @Rs 175.

My question is when I already got the offer with discount of Rs 1000 and paid 4921 against the Annual package of Dhamaal mix and HD services, how can you put the HD services on monthly basis.

Customer care executive told me that it was my duty to call back them and get registered the offer.
Then why did they not informed to do that at the time of subscription .

Kindly restart my HD services immediately or return back my money .
I am not interested to continue such kind of service provider.