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You should follow-up with Tata Sky customer support. You can write to them at [protected]@tatasky.com or call their helpline number at [protected].They are quite prompt in their reply and will help you out. It is more effective way of getting your work done. The best part is it is available 24X7. I am sure they will assist you with fixing the box. If it is in-warranty you can get it replaced at no extra cost.
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