[Resolved] Tata Sky — hdcp error on my laptop while using tata sky

shivambaghel11

from Delhi, Delhi

Address:

781039

When i try to see tata sky channel on my laptop, i get the following error

Hdcp error detected:
To play this video, your display and hdmi cables must support
High-bandwidth digital content protection (Hdcp).
You can also try reconnecting hdmi cables or restarting your display.

what should i do
my laptop is dell lattitude 3490
operating system ubuntu 18.04

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Sep 14, 2019

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2019

Tata Sky Customer Care's response Hi, we understand your concern. The error you are facing is due to system configuration. Request you to kindly check and update the same.