[Resolved]  Tata Sky — high price and senior executive without knowledge

I use to recharge with rs.650/- per month and now company is asking for recharge with 665/- where i wont be able to see sports channels like ten sports hd 1, 2, 3. For that they are asking for more 60/- extra, which i wont pay, after paying above amount this is not possible for me to pay more money for this damn. Please try to solve my problem asap, and try to give those channels like ten hd 1, 2, 3 for me within that amount (665/-), else please disconnect my connection and i don't need any tata sky connection for me. If i wont be able to see sports channel then its really very irritating for me and my family as well, and the customer care executive (Senior) who doesn't have any idea that what to say to the customer and giving wrong information as well, she doesn't even know how to handle customer query and if customer is asking a she is answering for b, totally irrelevant answer which is not expected from any executive without any knowledge they doesn't have any right to seat on that chair. If tata sky executives misguides people like this then i must say it will create problem for the company in future also. Name of the senior executive is sonali mahapatra.