Tata Sky — Id [protected] in name of madhumita bose disconnected before due date

Address:	Kolkata, West Bengal, 700053
Website:	Tata sky

Dear sirs

We purchased a mega pack for one year (two connections) on 05.09.16
From connection z, durgapur colony, block l, kolkata 700053 as we live closeby.

Just half hour back, we find that the main connection has been disconnected - apparently due balance being nil. being sunday, your dealer is closed.

We fail to understand why disconnection has been done as our bill clearly states that the mega connection is for one year for two connections - which means we are due payment only in early september.

Please note that you are responsible for your dealers actions and we are very unhappy with what has happened. we are senior citizens and your oldest customers in this area and so unhappy that we will not hesitate to change over to another service provider, if this matter is not resolved immediately.

Pl look into the matter urgently and find out from the dealer why this mistake has occured.

Regards
Madhumita bose
Mob ; [protected]