[Resolved]  Tata Sky — idno: [protected].

Address:

403709

Name : agnelo a. Dias.
Mob:[protected]
Landline: [protected]
Location: h. No. 537, san jose de areal, salcette goa.
Id no: [protected]

My set top box is not recording. I get a message on the screen to contact three diffrent help no's starting with 1860. I tried calling thees no's for several days, but i guess they were invalid no's. I then managed to get[protected] from the local agents. I was able to lodge my complaint on 23rd sept. (Wo#100vuahm). The serviceman contacted me within 24 hrs as stated in the sms, but till today he has not been able to fix my problem due to nonavailability of spares. My wife & i are senior citizens and normally watch recorded programmes late in the evening. For the past 15 days i have not been able to watch my programmes due to their lack of service. I request you compensate me for this period, further in case you are not able to restore my equipment then i request you. To refund my balance amount asap. I have prepaid for the service until march-2020.