[Resolved]  Tata Sky — illegally deducting repairing charges

Address:Rasulgarh Bhubaneswar, Khordha, Odisha

The tata sky antenna was damaged in cyclone "fani" in bhubaneswar. Although they repaired after 20 days but there was signal problem. Now after complain the customer care assured me of repairing that defective antenna and that to free of cost as that was still under warranty. Surprisingly after repairing the authority deducted rs 300/- from my pre-paid account paid for subscription of channels. This is is a kind of misguiding and cheating. I therefore request tata sky authority to take up the matter urgently and refund the amount to me at an earliest.
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Aug 13, 2019
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2019
Tata Sky Customer Care's response
Hi, we are here to assist you. We have raised a service request. Rest assured, you will hear from us soon.
Verified Support
Jul 11, 2019
Tata Sky Customer Care's response
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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