Tata Sky — Improper costumer service and No signal issue

Address:

Mumbai City, Maharashtra

I have been facing signal issues since first of april, I have tried calling the customer care number quite a few times but they dont answer the calls and if they do they promise a FREE TECHINICIAN VISIT the day after, but nobdy turns up.I have complained 4 times already.My costumer id is [protected].I am unable to get access to any english, sports or HD channels.Infact my recordings get deleted automatically.VERY POOR customer care service provided by tata sky.Please solve the issue as soon as possible