[Resolved]  Tata Sky — inactive subscriptions not catered.

Purchasing a binge + box promises a free 6 month subscription of the tatasky binge service (Includes hotstar, erosnow, etc.), i had bought a binge+ box on 7th june. Since then, my binge subscription hasn't been activated, i have been calling tatasky daily since then as even after being reassured, it wasn't activated, after being frustrated of their lenghty precall messages, i reached out to them via chat on 12th june, i was given a complaint id and was reassured that my request will be completed in 2 days, even after asking for it, i wasn't given an email or a sms conformation for the same. After 2 days i tried looking up for the complaint, it said that the complaint wasn't even there in the first place, i reached out to them on chat today, i was again given the same kind of reassurance, i demand a 6 month free binge service after the current one has expired or a sum of 1600 credited to my tata sky account for me to use. I had downloaded the chat with tatasky but apparently the pdf is damaged. I am unable to view the chat.
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Aug 8, 2021
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jun 15, 2020
Tata Sky Customer Care's response
Hi, that's not how it should have been. We have raised a service request to sort this and you'll hear from us at the earliest.
Verified Support
Jun 15, 2020
Tata Sky Customer Care's response
We hope that your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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