[Resolved]  Tata Sky — installation issue and asking for additional money for installation

Address:

Vasundri Road, Manda, Titwala - West, Thane, Maharashtra, 421605

I had booked tata sky connection on on[protected]. On[protected] morning i received a call from unkown number stating that tata sky technician will never come to my place for installation and if i want to get it installed then i have to pay additional rs. 200.

My visit time was scheduled on[protected] which got cancelled automatically with reason i was out of contact despite the fact that i was never contacted. I made complain for the same on[protected] where i was assured that my query will get resolved within 48 hours. Later i got next installation appointment for for[protected]. I wonder, tatasky watch running bit slow. I made multiple complaint and everytime i was insured that technical team will contact me however no one called from technical team. I believe tata sky technical team is inefficient and useless.

I had to take a leave on[protected] as customer case executive promised me that installation will be done by 4 pm on[protected]. I believe tata sky don't left any stone upturned to harass its prospective customer. I am wondering before getting connections i am facing such a issue then what will happen after connection.