[Resolved]  Tata Sky — irregular billing dates and charges

Address:Visakhapatnam, Andhra Pradesh

Hi,

Account details: [protected]

My name is k rama mohan rao, i am raising this ticket to complain with regard to tata sky dish tv ireegular billing dates and addtional charges without any prioir notification. I have taken a package worth 306rs per month and the following month i recieved a bill of 325rs and also they charged the billing cycle 2 days ahead of the actual billing date wihout any prioir indication to me through email or mobile or message. When i contacted them they informed that the billing would never be on the same date which is strange as it is a monhtly subscription, i would expect the billing to me on a specific date.

Could someone please help me in this.

Thanks & regards,
Mohana rao,
[protected]
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Apr 14, 2020
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Mar 11, 2020
Tata Sky Customer Care's response
Hi, your concern is noted. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
Verified Support
Mar 12, 2020
Tata Sky Customer Care's response
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
Complaint comments 

Comments

From yesterday I'm facing the following error "this is the wrong card for this set up box".
Please resolve this at the earliest
Tata Sky Customer Care's response, Mar 11, 2020
Verified Support
Hi, that's not how it should have been. Kindly share your RMN/Sub ID and we’ll sort this right away for you.

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