Tata Sky — Kindly resolve the problem before charging

Address:

H. No:4-105, New Postal Colony, Kurnool - 518 003.

Recently i had complained about error received pertaining to dish connection i. E. "error 02 the digi card may not be inserted properly. Take ot the digi card gently and reinsert it. Kindly hold the digi card with the arrow side up, pointing towards the set top box and insert into the slot." the complaint was preferred and the representative of the tata sky had turned up but the problem was not resolved. Message received as rs.150/- charges incurred for the said service. Kindly resolve the problem before charging. The problem is not yet resolved. Please do the needful early.