Tata Sky — long term plan

Address:

P 5/1, EME Enclave, Udhampur Cantonment, Udhampur, Jammu and Kashmir, 182101

The service provider has migrated my plan to best fit plan without asking me and not adhered to trai order on long term plan as it states that till the time previous long term plan is valid, the dth provider cannot port u in the best fit plan. I have already approached tata sky to resolve the issue but no response from there side. I have even registered a complaint also but still no resolution has been provided to me.