Tata Sky — Mega HD Pack Price Change

Address:

New Delhi, Delhi

This is in regards to price change of Mega HD Pack from Rs. 7000 to Rs. 7500. I had called Customer Care on 25th Feb, inquiring about Mega HD Pack. The price for the Mega HD Pack was Rs. 7000 then. I was not informed that the price will change to Rs 7500 after 28th Feb. I recharged my account on 1st March. Rs. 7000 was for Mega HD Pack and Rs. 500 was for Multi TV Connection so a total of Rs. 7500. I called customer care and activated Mega HD Pack on 1st March. It was only after I activated the Mega HD Pack I realized that the price has been changed from Rs. 7000 to Rs. 7500 and I have been charged 7500 for Mega HD Pack and not Rs. 7000 as I was told . I request to please charge Rs. 7000 and not Rs. 7500. Is it fair to charge a loyal customer Rs. 500 additional for being late by just 1 day? I understand that the price has change, but being a loyal customer of Tata Sky I really expect that Tata Sky should waive off Rs. 500 and charge Rs. 7000 only for Mega HD Pack. I would request to adjust Rs. 500 to the Multi TV connection charge instead.