[Resolved] Tata Sky — mental harassment

GARGI PATIL

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400060

My TATA SKY ! ID: [protected]
I was paying ₹520, then without any intimation I was asked to pay ₹540 & now ₹560 !?When we call Tata Sky contact centre they say Channels added ! WE never asked to add channels ! This is a mental harassment for my father as whenever he calls Tata Sky Contact Centre they make him hold the call for 20-30mins ! When we ask why the amount is increased from 520 to now 560 ? The only answer we get is there is some random channel added hence now I have to pay 560.I never opted for any additional channel, you can check all the call recordings with Tata Sky on the registered Number and Tata Sky ID.please help ! I have attached a photo for proof ! Monthly charge is 540 and next recharge is 560 !

+1 photos

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Aug 19, 2019

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jul 18, 2019

Tata Sky Customer Care's response Hi, we do not want you to feel this way. We've already communicated to you regarding this over the call. Do let us know if we can assist you with anything else.