Tata Sky — Misleading information to customers

Address:	110091
Website:	www.tatasky.com

On 10th sept morning i was browsing on your website for a new connection, immediately after that i received a call from [protected] stating to me that this is a call from tata sky and to this during discussion i informed the gentleman that i am already having a d2h connection of videocon which is falling due for annual renewal on 13th sept (12 months+30 days free offer)
And if you have something better than this tell me and to this effect your representative informed that they are having better offer than videocon and said they have a offer for me in which i will have to make online payment of rs 7700/- which comprises of installation+set top box+one month free offer+ 12 months charges for the high end package. This conversation involved more than 10 to 15 calls between me and your rep. And finally the job was done by 1400 hrs on that day. Subsequently i started receiving various sms from your side and when i read those messages it was more than a great surprise to me that it was all done for 12 months instead for 12+ 1 months.
Later on when today morning i contacted the same no, the person concerned started putting me on the wrong end saying that it was for 1+11 months which means at the time of selling the product he misguided me totally due to which i lost the long ralationship which i was enjoying with videocon.
In this regard i would like you to look into the matter with the help of audio records and take appropriate action under intimation to me.
. Ajay k bhardwaj
[protected]