Tata Sky — Miss behaviour of customer care

Address:

Amravati, Maharashtra

Res. Sir,
My self Pravin Lohiya customer ID No. [protected]. My "SMART CARD" is miss placed. So I had gone to customer care center in Amravati towards Mr. Anna mobile no. Is [protected]. He is saying to take new smart card and setoff box for Rs. 500/- for that you have time for 3 to 4 days for installation and formalities. If you want to take immediate action you want to take new set off box of another unknown ID and have to pay Rs. 700/- . For that I am against it so he is misbehaving with me too arrogantly. He is not registered my complaint and on the phone he registered anothers complaint. He said to me that you please register your complaint on line or toll free no. and he said me whatever you can do, can do.
So I request you please take some action and solve my problem.