[Resolved] Tata Sky — money deducted from account | |||
Dear team This is to inform that whenever we recharge the voucher the money is automatic deducted from my account, so we call customer care he inform us that they imposed a service charge for firestick, whereas we dont ask for service and he mark as a damage for that they are deducting the amount from my account without informing us, where we didnt raise a complaint nor my firestick is damage then how can service person misguide the customer... So pls requesting you to kindly look into this matter and reverse all the amount which was charge to us... Was this information helpful? | |||
Jan 28, 2020 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Dec 23, 2019 Tata Sky Customer Care's response Hi, your concern is certainly noted. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
Verified Support Dec 23, 2019 Tata Sky Customer Care's response We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
Verified Support Dec 27, 2019 Tata Sky Customer Care's response We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
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 2 Comments | |||
Comments
Hi, facing pairing error 14 even after cleaning and reinserting the card
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Reply
Tata Sky Customer Care's response, Dec 26, 2019
Verified Support
Hi, help is here! We have raised your concern and we assure you that it will be resolved promptly.
Tata Sky Customer Care's response, Jan 2, 2020
Verified Support
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
There's an error showing the set top box needs to be paired i dont know what to do please help.. i have tried contacting the costumer care but they didn't pick up my call so i want your help.. here's my subscription id- [protected] my phone number- [protected]
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Tata Sky Customer Care's response, Dec 26, 2019
Verified Support
Hi, your concern is noted. We have raised your concern and we assure you that it will be resolved promptly.
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