[Resolved] Tata Sky — multi tv connection complaint

Shubhaddd

from Delhi, Delhi

Address:

B-5/222 top floor sector 5 rohini, New Delhi, Delhi, 110085

I have just availed the multi tv connection of tata sky. They have terminated this offer within a week of purchase and applied a new policy which increases my monthly rental. They did not inform me about the increase in prices.
If they were going to increase the prices saying its trai policy.. They should inform their customers about this before the installation of new connections.
I am very upset with tata sky marketing strategies.

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Aug 5, 2019

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2019

Tata Sky Customer Care's response Hi, we understand your concern. Currently, you are enjoying the discounted prices for MultiTV but these are promotional in nature and subject to change. You are currently by default holding the same content as that of primary and if you do not change your packs of secondary boxes, then your prices of each box will be same as that of primary box price. So to have the prices of all the boxes in your budget we recommend you to change the pack of each box and control your budget. By this way, you would be able to select whatever you want to watch on each TV and pay for that content only rather than paying higher for default primary content on secondary boxes.