Tata Sky — My Tata Sky Not working.

Address:

Bangalore, Karnataka

I am a tata sky user since two years. I have been getting "No Signal" twice last month after one week & now there was all channels problem. i have tried contacting them using their helpdesk numbers, but no response. I also gave missed to their dedicated number and sent a message NS to 56633. I got a response saying that a representative will reach me ASAP. Its been two days nobody has contacted or visited yet...kindly settle the no signal issue and when there is programme coming & we unable to watch don't deduct the amount.. ID-[protected].