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[Resolved]  Tata Sky — new connection cancellation refund

Address:1220009

Bought a 4k hd new connection online by paying rs 6000. Within two days a dealer calls to cancel and book a new connection as this product doesn't exist. I made several calls to cancel and process and my refund. Untrained parrots at call centre never helped me and continued to loop be around. It's sickening how this company operates. Need my money back. It's almost more than six weeks.
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Dec 17, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Nov 13, 2018
Updated by aysharma1 Your transaction DS[protected] has been successful.
Thank you for choosing Tata Sky for all your entertainment needs. Our representative will call you shortly, to schedule and confirm your availability for set top box installation.
Your Order Details
Tata Sky transaction ID: DS[protected]
Bank transaction ID: 451073
Bill Desk transaction ID: PHMP[protected]
Package Selected: Ultra Pack- 1 month free subscription offer
Box Type: Tata Sky+ Transfer
Price: 6400
Regards,
Tata Sky Team
Verified Support
Nov 15, 2018
Tata Sky Customer Care's response Hi, that's not how it should have been. Please share your Registered Mobile Number to check and get back to you.
Complaint comments 
3 Comments

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Comments

Hi! We will contact you, on your RMN in 2 working hrs to take appointment for visit.Tatasky WO No# 18UR9CKT will be attended in 24 hours. Meanwhile continue watching your favourite shows on Tata Sky Mobile App. Click bit.ly/TSMobDL to download now.
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Tata Sky Customer Care's response, Nov 16, 2018
Verified Support
Hi, we hope that your concern has been resolved! Let us know if you require further assistance, we will be glad to help!
My full name ...is Name : P.S Srihari...so
first name : P.S
Last name : Srihari
So i have to change the Name ...so
i taken the new connection ...so i have to change it ...
Reply
Tata Sky Customer Care's response, Nov 16, 2018
Verified Support
Hi, we are here to help you. Kindly share us your RMN/Sub ID and let us do the rest.
Paid 4000 rupees on Tata play website for new connection, but not got any subscriber I'd, not customer care is helping they are saying not such request is there from this number.
Reply
Tata Sky Customer Care's response, Oct 12, 2022
Verified Support
Hi! That's not how it should have been. Let us have this checked. Please share us your Registered Mobile Number and let us do the rest.

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