[Resolved] Tata Sky — new connection - negative balance
A
ajayl1992
from Mumbai, Maharashtra
Address:
560040
Hi tatasky,
I have got a new connection 3 days back. While purchasing it was mentioned online as it is free for a 1month basic pack and balance was showing around 144rs. After two days it is showing minus -44rs after checking with customer support they have mentioned it is a charge of installation & device which is not fair. I need your immediate action on this or else i need to take a step forward on this issue.
Was this information helpful?
No (0)
Yes (0)
Jan 12, 2020
Complaint marked as Resolved
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Dec 12, 2019
Tata Sky Customer Care's response Hi, help is here! Please share your RMN/Subscriber ID, we will help you further.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment