Address: | Mumbai City, Maharashtra, 642314 | Website: | Tatasky |
My subscriber Id [protected], under the name of KKRaman. After a continued request for a relocation, wrong information has been taken in, we have recharged the pending account on the advice of the executives, account still remains pending because the customer service executive has little knowledge about the process. Supervisor like areef, Ramona are rude, again has no knowledge and curt. Customer service etiquette are far from their list. While on the call Ms Ramona slammed the phone. This kind o[censored]nprofessional attitude or casualness need to be curbed. The training on communication and process needs immediate attention, right from executive level to supervisory level. Was this information helpful? |
Post your Comment