[Resolved]  Tata Sky — No service provided still charging me.

Address:

Karnal, Haryana, 132001

Sir/Madam,

I have recharged my account for Rs.50 but was unable to watch any channel as it showed I need to recharge my account. I tried to connect with Tata Sky customer care number[protected] several times but the waiting time (which they claim on phone to be from 1 minute to 4 minutes) to talk to a representative, I had to wait on call for around half an hour and still no one connected. This was really annoying and at last after two days when my call connected, the representative said that he has sorted the technical issue and now my T.V will work but my charges for initial two days were also deducted which is very unfair and he was not ready to accept the fact that they should charge from the day service been provided and he kept on saying that I should have called earlier (which I repeated several times to him that I tried and no one connected) and he kept my call on hold without informing me and never got back. M really feeling like cheated forcefully with no consumer greveince or support at all. Please help me out.