Tata Sky — No services provided. I have paid full years subscription

Address:	411060
Website:	Www.tatasky.com

I started TataSky services in March 2016. I paid for a full year subscription along with HD DVR box and Karaoke services. Two weeks into the subscription, the box stopped working. I have lodged a complaint with the customer services department and have called them for follow up, but there is no response from them. They promise that the box will be replaced and services will be restored, but to no avail. The technicians are not reachable and when I do get a hold of them they say that company is not providing them with the replacement box. My children are in there 3 rs week of summer vacation and are not able to watch their favorite programs. I have paid for the whole year but still not able to watch the programs. I am very disappointed and I have requested for the services to be cancelled. I strongly recommend that people should not go with Tata Sky. Very very poor service.