[Resolved]  Tata Sky — no signal from past 2 days tatasky

Address:Pune, Maharashtra, 441101

Hi ! I have tatasky connection and from past 2 days it not working showing no signal all the time .Have called their call centre at least 12 times in past 2 days and till now my problem is not been sorted. All the time fouls commitment are done by them and they themselves are cancelling my request without my concern. Each time I call they just say sorry for inconvenience our maintenance team will call and resolve one time I got call from their maintenance team he said my person will come NO one turned up later when I called on that number he said madam our person said problem is sorted . Without talking to me without visiting my place . Such liers they have
My time, energy, money have been waisted by calling them so many times and these people have no seriousness. They feel we are fools.

Request you to take appropriate action and get my problem sorted and teach them a lesson to take their customer seriously.

Have attached the message I have received in past 2 days from them .

Regards,
Veenni kaur
+3 photos
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Jul 14, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jun 13, 2018
Tata Sky Customer Care's response
Hi, this is not the experience we want you to have. We will follow up and will contact you soon to get this sorted.
Complaint comments 

Comments

Tata Sky
I brought it in August 2016 but now it has started giving me a trouble, I connected Customer Care but they disconnected my phone and did not listen to me.
Thanks
Rajeev Uppal
C-II 84 B, Lawrence Road, Keshavpuram,
Delhi- 35
Ph [protected]
Tata Sky Customer Care's response, Jun 14, 2018
Verified Support
Hi Rajeev, we understand that you had a bad experience with us, allow us to make it better. You'll hear from us soon. Kindly note your SR# 15ME0JYE.
Tata Sky Customer Care's response, Jun 14, 2018
Verified Support
We tried to call you earlier today on your RMN but we couldn't reach you. Kindly share us your alternate contact number so that we can get in touch with you at the earliest.

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