Tata Sky — Non activation of TV services after installation of Set Top Box

K.Satish Chander Reddy

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh
Website:	www.consumercomplaints.in

On my request a Tata Sky Set Top Box was installed at my house at Habsiguda, Hyderabad on 28.11.2015. The technician Mr.Venkatesh ([protected])collected Rs.1800/- from me with an assurance that my connection will be activated in 2-3 hours and that I am entitled to one month's free viewership. It is 4 days since the installation of the Set Top Box. I am sorry to note that my connection is yet to be activated. All my efforts to get my problem addressed though their customer care centre have proved futile. I have been asked to and contacted Mr.Bhanu ([protected]) and Ms.Madhu ([protected]) but they have not been able to address my problem. My Digi Card No. is[protected] My Subscriber ID is [protected] (K.Siddharth Reddy & K.Satish Chander Reddy) Mon.No. [protected]

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Comments

K.Satish Chander Reddy

from Hyderabad, Telangana

Even after 2 days of posting my complaint there is no response from the company. My tv connection still remains to be activated.

K.Satish Chander Reddy

from Hyderabad, Telangana

There is no response from tata sky . My complaint remains unattended and my tv continues to remain deactivated and dead. I feel like dumping the set box and the antenna into the musi river. This is a blot on the fair name of tata and it is time they set matters right.

Lalit Powar

from Bengaluru, Karnataka

You can try other sources of contacting Tata Sky to ensure your work gets done. You can address your complaint to tata sky’s official handle @tatasky. They will arrange for a callback and assist you accordingly or you can contact Tata Sky customer service. They are quite prompt in their reply and will help you out. It is more effective way of getting your work done. You can write to them at [protected]@tatasky.com or call their helpline number at [protected]. The best part is it is available 24X7. I am sure they will look into your matter and activate your services immediately.