[Resolved]  Tata Sky — Non Performance despite completing the formalities

Address:	Jaipur, Rajasthan, 302016
Website:	www.tatasky.com/wps/portal

I am a Tatasky customer with 2 TV set top boxes for almost 15 years Client ID is [protected]) and I recharge both the TV set top boxes on an annual basis with the amount as advised by the Tatasky Customer care personnel. I did the same in September 2016 and Tatasky has discontinued my services on the basis of want of funds!! Reasons for the same are incomprehensible though the following could be the probable ones:
Correct information was not passed on by customer care of Tatasky
System Fault
The meaning of Annual seems to have metamorphosed!