[Resolved] Tata Sky — not able to view channel even if paid for channel,then tatasky charge for it to solve this problem

LINESH PAREKAR

from Mumbai, Maharashtra

Address:

Gajanan Saraswati CHS ,charai, Thane, Maharashtra, 400601

Not able to view Channel even if paid for channel, then tatasky charge for it to solve this problem by sending technicaina to home.there is is no technical problem our side/settop box/antenna, service enginner then taken snapshot of channel message on mobile and sent to his tatasky office, then channel started comming, customer care told that 150 rs will get deducted from accounnt.

I told Customer care there is no technical problem from our side still charged
against from tatasky account which is not fair

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Jul 29, 2019

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2019

Tata Sky Customer Care's response Hi, your concern is certainly noted. We have raised a service request. Rest assured, you will hear from us soon.

Verified Support

Jun 28, 2019

Tata Sky Customer Care's response We hope that your concern has been resolved! Let us know if you require further assistance, we will be glad to help!