[Resolved]  Tata Sky — not able to watch tata sky for the past 8 days - service people not attending the problem - very poor service

I have tata sky connection. For the past 8 days I am not able to view the channels. I had raised complaint on 2-Jul-2019 and no technician has attended the problem till 8-Jul-2019. I got an sms on 8th saying that Rs.150 has been deducted from my account for service without attending the problem. When I call the call center their response is not proper and they are very keen on taking new request. Not satisfied with Tata Sky Customer service. Very bad experience from Tata Sky.
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Aug 21, 2019
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jul 09, 2019
Tata Sky Customer Care's response
Hi, your concern is certainly noted. We have raised a service request. Rest assured, you will hear from us soon.
Verified Support
Jul 11, 2019
Tata Sky Customer Care's response
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
Complaint comments 

Comments

I am tata sky consumer my id is [[protected]], i i forgot my password and registered mobile number. Last 5 Days i contentiously try to contact tata sky by helpline for this request.till i have not get any response from tata sky..Plz Contect My Number [protected] Or [protected]
Tata Sky Customer Care's response, Jul 9, 2019
Verified Support
Hi, your concern is certainly noted. We have raised your concern and we assure you that it will be resolved promptly.
Tata Sky Customer Care's response, Jul 14, 2019
Verified Support
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
I recharged Rs. 150 on[protected] through BHIM upi app from bank account, i requested for for refund on same day through mail and by phone but not receive any refund amount till now. i already contacted 4-5 time with help line team but not helping me
Tata Sky Customer Care's response, Jul 9, 2019
Verified Support
Hi, you definitely have our attention. Please share your RMN/Subscriber ID, we will help you further.
Hello sir! I am tahasinoor from siwan bihar .my tata sky id is [protected].unfortunately my reciever's charger got damage and I called a man from your company to change my charger, but he was asking for rupees 300.but I heard that tata sky doesn't make any charge for changing this .so I told him to go pls solve my problem sir.
Tata Sky Customer Care's response, Jul 9, 2019
Verified Support
Hi, your concern is certainly noted. We have raised a service request. Rest assured, you will hear from us soon.
Tata Sky Customer Care's response, Jul 12, 2019
Verified Support
We hope that your concern has been resolved! Let us know if you require further assistance, we will be glad to help!

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