[Resolved]  Tata Sky — Not giving full information and demanding extra charge for the item which is already in our package.

Address:

380015

I have tata sky connection and my register mobile number is [protected].
Two days back I decided to purchase second and third connections(child connections) on my existing connection. So i called customer care and after they come for installation and installed 2 connections of Rs. 9140 recording box and Rs. 2040 set top box
Which cost total of Rs.11000.when I demand keriko system with mic as per their scheme, they told me that it cost additionally Rs. 700. Here there were wrong in this matter. We were not aware about that additional charge which is told by their executive after installation done. When I told that I don't want it without that system, than they told your recharge of Rs. 11180 is done by us. So now you have to pay for it. But without my approval how can they recharge for Rs.11000? And when I told them that I am not at all ready to pay Rs. 11000 if you are not giving me that system. Then they uninstalled my connection.
Really I am really shocked such a bad behaviour from such a reputed company.

Please do needful as early as possible in the matter without charging me extra charge.

Thanks & regards,

Fenil parikh
[protected]