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You can try other sources of contacting Tata Sky to ensure your work gets done. You can address your complaint to tata sky’s official handle @tatasky. They will arrange for a callback and assist you accordingly or you can contact Tata Sky customer service. They are quite prompt in their reply and will help you out. It is more effective way of getting your work done. You can write to them at [protected]@tatasky.com. The best part is it is available 24X7. They will check the reason why you not receiving certain channels and troubleshoot the issue on call or send a technician to fix the issue. If you are entitled for free service they will definitely provide it.
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