[Resolved]  Tata Sky — Not refund yearly recharge amount and without intimation takes the action.

Address:	Kutch, Gujarat, 370421
Website:	www.tata sky.com

Dear sir/mem

My self amit detha and my tata skys customer id is [protected], and my cell no. Is [protected].

Me and my friend purchase a tata sky connection at same time. I am regulaly recharge of tata sky since last 3 years. And one of the my friend was very irregular than after the tata sky department gave him a dhamal mix pack. Only rs.1300/annum. And that same pack i got at rs.2970/annum. Why?

Than after i called on the dated of 26th october 2016 at your helpline no. And i request for same offer they told me we can't gave the same offer. Than i request i want to disconnect my tata sky connection and refund my annual pack amount which is balance as per rules and give the rs.200 also which is available in my balance. And i also clarify the tata sky officers discount my connection after deposit my above clarify amount in my account please. Because whenever our recharge expired at that same time tata sky disconnect our connection. You can't give us few hours, minutes, and seconds, then why you aspect's i am waiting for few days and hours for our refund money.

My connection disconnect on the dated of 16 dec.2016 at 8 pm at evening without any intimation whenever i called tata sky help line nobody can response us.

There are many customers who facing the same problem. Not a single person from junior to senior customer care executive who solved our problem. After many called at tata sky i m tired and took the decision to mail a consumer department to short out my problem and help me for refunding amount from tata sky.

Sir please do needful.

Regards,
Amit detha
M-[protected]