Tata Sky — Not refunding my balance to my account

Address:

Ghaziabad, Uttar Pradesh

Hello Sir/ Madam, My Tatasky id is [protected]. I have recharged my Tatasky with 1200 rupees in the month of August but they are not adding balance to my account . The current month account balance would be around 600 rupees but it is still showing 320. I have called to Tatasky customer care many time from the last four days but they disconnected the call every time when they have to explain account balance . Today 03/09/2015, they have activated HD channels without my knowledge and deducting the balance from account . Can you please look into the matter and take a necessary action on them for harassing the customer. Herewith my attaching the activation message from tatasky. Thanks and Regards Gurminder Mob -[protected]