[Resolved] Tata Sky — Not working no response after repeated complaints.

mnsurya

from Mumbai, Maharashtra

Address:	Bangalore, Karnataka, 560037
Website:	www.mytatasky.com

Hi,

My Tata Sky services were suspended and it is not working from past 10 days.
I have raised so many complaints with Tata sky customer care and online helpdesk, I was been told the problem is there and their back-end team is working on it and it will be rectified in one hour of time. Till now problem is not solved and no one cared to respond back with an update. It is very disappointing service from Tata Sky and I have no hope of problem rectification. Since I have subscribed for semi-annual packs and there is no service please refund my money back and terminate the connection. I really feel very sorry for being a customer for 6 years and getting treated in this manner.

Subscriber ID: [protected]
Complaint Numbers Raised:
MRR127F
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Thanks,
Surya.

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Feb 15, 2016

Complaint marked as Resolved

After so many calls and complaints to Tata Sky finally they have resolved the problem, but it is very pathetic service and so disappointing from them. No proper compensation was provided for the duration I did not get the services. I will go for termination soon.

Tata Sky customer support has been notified about the posted complaint.