Tata Sky — over charging

Ref:- sub id:- [protected]

I had raised a complaint regarding over charging of my tata sky connection through request no. 1l0cjgoq and 1l2z276j. Every day, executives call me and assure to resolve but miserably failed. They have been charging me rs. 617/- whereas my actual charges comes only rs. 471/- only. Moreover, they are not sending any statements for last 3 months. My subscription charges are as follows:-

Network fee rs. 153/-
Extra channels charge rs. 168/-
Vedic maths rs. 150/-
Total rs. 471/-

Apart from above, i have subscribed for tata sky class room semi annual pack which i had paid separately rs. 396/- on 7th february which is valid till 7th august.

I am sure mine is not an isolated case and tata sky is fleecing customers their ignorance and taking excuses of trais new rules.
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Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jul 31, 2019
Tata Sky Customer Care's response
Hi, we've already communicated to you regarding this over the call. Do let us know if we can assist you with anything else.
Aug 07, 2019
Updated by abhar1950
you are lying.. i had complained to Zonal officer with all details and till date, not solved. I have audio recording of your executive admitting over charge and nothing has been done till date
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you are lying.. i had complained to Zonal officer with all details and till date, not solved. I have audio recording of your executive admitting over charge and nothing has been done till date

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